At Ringet, we strive to provide the best experience for all of our customers. However, we understand that sometimes things may not go as planned. This Refund Policy outlines the circumstances under which we offer refunds for our services, and how the process works.

1. Eligibility for Refunds

Refunds may be issued under the following conditions:

• Service Not Provided: If we fail to provide the agreed-upon service or there is a technical error that prevents the service from functioning as intended.

• Service Dissatisfaction: If you are unsatisfied with our service due to technical issues that we are unable to resolve within a reasonable time frame.

• Billing Errors: In case of duplicate or incorrect charges, we will gladly issue a refund for the overcharged amount.

2. Refund Requests

To request a refund, please contact our customer support team at support@ringetservice.com within 30 days of your purchase. Please include the following information in your request:

• Order or service ID
• Date of purchase or subscription
• A brief description of the issue or reason for the refund request

3. Non-Refundable Situations

The following are not eligible for refunds:

• Change of Mind: We do not offer refunds for changes of mind or if you simply decide not to use the service.

• Used Services: If the service has already been used or activated, it will not be eligible for a refund.

• Incorrect Usage: If the service is not functioning due to incorrect usage, or the issue is beyond our control (e.g., user error, issues with your device or network).

• Third-Party Charges: Any charges from third parties, such as telecom service providers, are outside the scope of our refund policy.

4. Refund Process

Once your refund request is received and reviewed, you will be notified of the status of your request within 5-7 business days. If approved, your refund will be processed to the original payment method used for the purchase.

• Refunds will be issued for the full amount or the portion of the service that was not provided, depending on the situation.

• If a refund is approved, it may take up to 10 business days for the funds to appear in your account, depending on your payment provider.

5. Subscription Services

If you are on a subscription plan (e.g., monthly or annual subscription), refunds will only be granted for the current billing cycle, and the subscription will be canceled for future billing periods.

6. Contact Us

If you have any questions or need further assistance regarding our refund policy, feel free to reach out to our support team:

• Email: support@ringetservice.com
• Phone: +91 8025555555