Ringet Service Refund Policy

Introduction
Ringet Service is a local search engine and a comprehensive information platform that serves users by providing information through SMS, email, and other digital platforms. In addition to being a directory company, Ringet also acts as an advertising service provider. We strive to create the best experience for both users and vendors by offering them a range of services that help businesses connect with their target audience.

Ringet provides both free and paid services to service providers (vendors) to advertise their businesses. This Refund Policy outlines the terms and conditions associated with the use of paid advertising services provided by Ringet.

Please read this policy carefully to understand how refunds are handled, particularly in relation to payments made for advertising services. This Refund Policy is designed to be in compliance with Indian law, and any disputes will be governed by the applicable laws of India.

1. Overview of Services

Ringet Service provides the following services to vendors:

• Local Search Engine Service: Providing information to callers or users through SMS, email, and digital platforms.
• Advertising Services: Vendors can list their business in our directory to enhance visibility and reach potential customers. This service is available on both a free and a paid basis, depending on the vendor's choice.
• Directory Listing: Vendors can opt for premium advertising packages that include enhanced visibility, featured listings, and other promotional options.

2. Payment for Paid Services

When a vendor opts for paid services, such as paid listings, featured promotions, or other advertising services, the following terms apply:

• Payment Methods: Payments for all paid services must be made through the payment methods available on the Ringet platform. Once payment is successfully processed, the vendor will gain access to the selected services, which include an advertising listing, promotional materials, and other agreed-upon benefits.
• Non-Refundable Nature of Paid Fees: By opting for paid services on Ringet, vendors acknowledge that the payment made for the advertising service is non-refundable. This means that once the payment has been processed and the service has been delivered (i.e., the vendor’s business is listed or promoted), no refunds will be issued, irrespective of the circumstances.

3. Service Delivery and No Refunds

Once a vendor has made a payment for advertising services, Ringet immediately begins the process of delivering the service, which includes adding the business to the directory, displaying advertisements, and providing other agreed-upon benefits. As this service is intangible, the vendor’s payment is treated as a commitment for the provision of the service.

• No Refund After Payment:
  As the services provided by Ringet are digital and intangible (such as online listings, advertisements, and promotions), Ringet does not offer any refund once payment is made. This policy is consistent with the nature of digital services, where the service is provided immediately after payment, and there is no way to "return" or undo the service once it has been delivered.
• Vendor Agreement:
  By making a payment to Ringet for paid services, vendors agree to the non-refundable nature of the service. This is a binding agreement between the vendor and Ringet. Vendors are advised to carefully review the details of the services they are purchasing before completing the payment.

4. Service Changes and Modifications

• Ringet's Right to Modify Services:
  Ringet reserves the right to modify, discontinue, or update any of its services, including paid and free offerings, at any time. However, if changes are made to the services, the fees that have already been paid will not be refunded. This is because the payment made corresponds to the original terms and services that were agreed upon at the time of purchase.
• No Refund for Modifications:
  If a vendor’s paid service is altered or modified, no refunds will be granted, regardless of whether the vendor is satisfied with the changes. Ringet will, however, make reasonable efforts to inform vendors in advance if any substantial changes are to be made to the service offerings.

5. Vendor's Responsibilities

Vendors are responsible for ensuring the accuracy of the information they provide for their advertising listings. Ringet does not take responsibility for errors or omissions in the details provided by the vendor. It is important that vendors ensure that their business information, such as business name, contact details, and service offerings, is correct before making a payment.

• Responsibility for Content:
  Vendors must ensure that all content they submit (including business descriptions, logos, images, and advertisements) complies with Indian laws and regulations. Ringet reserves the right to remove any content that violates legal, ethical, or platform guidelines without refunding any payments made.

6. Exceptions to the Refund Policy

While Ringet generally does not provide refunds, there may be exceptions in specific situations, such as:

• Technical Errors: If there are technical issues that prevent the delivery of the agreed services (for example, the advertisement fails to appear due to a technical fault on Ringet’s platform), vendors may be eligible for compensation in the form of an extension of service or a replacement listing, but not a monetary refund.
• Disputes: In case of a dispute regarding the service, vendors may contact Ringet’s customer support for resolution. Ringet will attempt to resolve the issue in accordance with its terms of service, but no refund will be provided unless otherwise required by applicable law.

7. No Refund for Cancellations or Service Interruptions

• Cancellation:
  Once a service is purchased and payment is processed, vendors cannot cancel the service for a refund. If a vendor decides to discontinue their paid service, they will retain access to the service until the end of the paid period, but they will not be eligible for any refund.
• Service Interruptions:
  Ringet does not offer refunds for service interruptions caused by factors outside of its control, such as internet outages, natural disasters, or other external events. Ringet will make efforts to ensure services are up and running, but interruptions due to circumstances beyond its control will not entitle the vendor to a refund.

8. Legal Compliance

This Refund Policy is governed by the laws of India, and any disputes arising from the interpretation or enforcement of this policy will be subject to Indian jurisdiction. Vendors are advised to contact Ringet's customer support team for clarification before making any payments to ensure that they understand the terms of service.

If any part of this Refund Policy is deemed invalid or unenforceable under Indian law, the remaining provisions will continue in full force and effect.

9. Contact Information

For any questions or concerns regarding this Refund Policy, or if you wish to discuss a specific issue regarding your service, please contact Ringet’s customer support team at:

Email: support@ringetservice.com
Phone: 080 25555555
Website: www.ringetservice.com

Conclusion

By using Ringet's services, you acknowledge that you have read, understood, and agreed to the terms of this Refund Policy. We value your trust and commitment to using our services, and we are dedicated to providing high-quality, reliable advertising and directory services to help your business grow.

This Refund Policy ensures that all users, particularly vendors, are well-informed about their rights, obligations, and the non-refundable nature of Ringet's services, all while adhering to Indian legal standards.